Privacy Policy

A legal disclaimer

Privacy Policy

Last updated: November 18, 2025

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Secondhand Stories (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make purchases in-store or online.

Privacy Policy - the basics

1. Information We Collect

We may collect the following information:

Personal Information

• Name

• Email address

• Phone number

• Billing or shipping address

• Payment information (processed securely via third-party providers; we do not store full card details)

Non-Personal Information

• Browser type

• Device information

• Pages visited on our site

• General location (city or region)

2. How We Use Your Information

We may use your information to:

• Process and fulfill orders

• Communicate about purchases or customer service inquiries

• Send updates, promotions, or newsletters (you can unsubscribe anytime)

• Improve our website and services

• Prevent fraudulent activity

3. How We Share Your Information

We do not sell your information.
We may share data only with:

• Trusted payment processors

• Shipping carriers (if applicable)

• Website hosting or analytics partners

These partners are required to protect your information and use it only for services we request.

4. Cookies & Tracking Technologies

We may use cookies to:

• Improve website performance

• Keep items in your cart

• Understand user activity

You can disable cookies through your browser, but some features may not function correctly.

5. Data Security

We take reasonable measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.

6. Children’s Privacy

Our website is not directed toward children under age 13. We do not knowingly collect personal information from children.

7. Your Rights

Depending on your location, you may have rights such as:

• Accessing the data we have about you

• Requesting corrections or deletions

• Opting out of marketing emails

Contact us to exercise any of these rights.

8. Updates to This Policy

This policy may be updated from time to time. Changes will be posted on this page.

What to include in the Privacy Policy